The AI-First
MSP Platform
Resolve 80%+ of support requests autonomously. Monitor, secure, and manage your entire fleet with AI-powered intelligence.
Everything Your MSP Needs. One Platform.
From endpoint monitoring to AI-powered support, billing to compliance — a single platform purpose-built for modern managed service providers.
AI Support Chat
Multi-agent orchestrator resolves issues autonomously with RAG-powered intelligence.
Endpoint Agents
Lightweight Rust agents on every device. Real-time telemetry, <15MB footprint.
Ticket Management
AI-classified tickets with SLA tracking, auto-escalation, and predictive breach warnings.
Monitoring & Alerts
Three-tier monitoring: thresholds, trend analysis, and AI anomaly detection.
PSA & Billing
Contracts, time tracking, invoicing, and Stripe payments — all integrated.
Security & Compliance
EDR, SIEM, compliance automation. Cyber Essentials Plus and ISO 27001 ready.
Five Specialist AI Agents. One Intelligent Orchestrator.
Our CTO persona intelligently routes every query to the right specialist — IT support, security, infrastructure, automation, or business operations. Powered by RAG with real-time citations.
Lightweight Agents. Deep Visibility.
Built in Rust for maximum performance and reliability. Our endpoint agents collect real-time telemetry from every device while using less than 15MB of memory. Offline buffering ensures no data is lost, even when connectivity drops.
Real-time CPU, memory, disk, and network metrics. Software inventory, hardware specs, event logs, and security baselines — all flowing continuously to the platform.
From Alert to Resolution. Autonomously.
Confidence-gated execution ensures safe automation. High-confidence, low-risk actions execute automatically. Everything else gets routed to your team with AI-recommended steps.
Security Built In. Not Bolted On.
Every layer of security is woven into the platform from day one. EDR telemetry processing, centralized SIEM logging, compliance automation, and incident response playbooks — working together as one integrated defense system.
- Endpoint Detection & Response (EDR)
- Centralized SIEM & Log Aggregation
- Cyber Essentials Plus & ISO 27001
- MITRE ATT&CK Framework Mapping
- Automated Incident Response Playbooks
PSA. Billing. Accounting. All Integrated.
From contract management and time tracking through to invoicing, general ledger, and financial reporting — every business operation flows through a single, connected platform.
Every Platform. Native Performance.
Purpose-built applications for Windows, macOS, iOS, Android, and Linux — plus custom development services for your business.
Ready to Transform Your MSP?
See how Fortuna Pace can automate your support operations, strengthen security, and grow your business.